Privacy Policy

Last updated: October 8, 2026

Overview

QuickComps is a Chrome extension, an iPhone app (the "iOS App") and a web application that provide real-time pricing data for trading cards, including graded slabs across sports and trading card games, and ungraded Pokémon cards. This Privacy Policy applies to all of them; where a practice applies to only one, we say so. It explains what information we collect, what we do not collect, how we use it, and your rights regarding your data.

Some features of QuickComps may be offered on a beta or early-access basis while the core service is generally available.

Information We Collect

Information you provide:

  • Email address when signing up for an account
  • Password (stored securely and hashed by our authentication provider)
  • Card purchases you choose to log in your collection dashboard
  • Search queries you enter in the extension or the iOS App

Information collected automatically:

  • Card search queries, grades selected, and search results returned
  • Scan records: when you scan a card, the identification result (such as the card name, set, number, grading company, grade and certificate number), the identification services' match scores, text read from a graded card's label, the platform you selected, and timing
  • Anonymous device identifier, in the extension only (used to distinguish internal testing from user activity). The iOS App does not collect device identifiers or advertising identifiers.
  • Platform and session metadata (which platform you were using, search timestamps, session groupings)
  • Performance metrics (such as search latency) used for product quality monitoring

Stored on your iPhone (iOS App): your scan history (the scan results — the card identified, its prices and the matched card's catalog picture), your app settings, and a sign-in token in the iOS Keychain. Screen images are not saved on your iPhone. Your scan history is deleted automatically after 30 days, and is cleared when you clear it in Settings, sign out, delete your account, or delete the app.

Information We Do NOT Collect

  • We do not store screen images or screenshots — not on our servers and not on your device. Customer scan images are never stored on our servers. When you scan a card, the image is sent to our identification services, processed in real time, and discarded. It is not saved to our cloud storage, retained in our databases, or saved on your iPhone.
  • We do not send images automatically or in the background — only when you explicitly press a scan button. (In the iOS App, while screen capture you started is on, the app briefly holds the last moment of your screen in memory on your iPhone so it can pick a sharp image when you scan. Nothing leaves your iPhone until you scan.)
  • The iOS App does not record audio, does not record or upload video, does not use advertising identifiers, and does not include third-party analytics, advertising or crash-reporting SDKs.
  • We do not record or monitor your general browsing history, or your activity on sites outside the supported platforms.
  • We do not sell or rent your personal information for money. California law defines "sale" and "sharing" more broadly than that — see the California residents paragraph under "Your Rights" below for how our use of advertising pixels fits those definitions.

Account Registration and Authentication

Account registration is required to use the Services. We require a valid email address and a password, and you may be required to verify your email address before accessing the Services. Account authentication is handled by Clerk, a third-party authentication provider. We retain account information for as long as your account remains active and for a reasonable period thereafter as needed to fulfill legal, audit, or operational obligations.

How We Use Your Information

We use the information we collect to:

  • Surface real-time comp data in response to your searches
  • Power your personal collection dashboard and track deal performance
  • Authenticate you and secure your account
  • Improve search accuracy and product quality
  • Analyze aggregate usage patterns to improve the product
  • Communicate with you about product updates and important service changes
  • Operate, maintain, and support the Services

Screen Capture and Card Identification

Chrome extension. The extension captures an image of the visible browser tab only when you click one of the scan buttons:

  • "Scan Slab," to identify a graded card
  • "Scan Raw," to identify an ungraded card on a live stream

No image is captured for any other action, including text searches or "Pull Comps" lookups.

iOS App. The iOS App uses Apple's screen broadcast feature to see the card you are watching in another app.

  • You start it. Capture starts only when you start it through the iOS system broadcast picker. iOS shows a recording indicator the whole time, and you can stop capture at any time from that indicator, Control Center or the app.
  • On your iPhone only, until you scan. While capture is on, the app keeps at most the last second or so of screen images in memory on your iPhone, so it can pick a sharp image when you scan; older images are discarded continuously. No images are held while the QuickComps app itself is open.
  • When you scan. When you press a scan button (the in-app button, a Live Activity button, or a shortcut you set up such as the Action Button), the app sends the image from that moment to our servers, cropped to the card when it can find one. If the first image is not recognized, the app may send one more image from the same moment. If no card can be cropped, the image may include more of your screen, or the whole screen.
  • No audio or video. The iOS App does not record audio and does not record or upload video.

What happens to the image. We send the image to cloud AI and image-recognition services for the sole purpose of identifying the card and reading its printed text. The image is processed in real time and then discarded; we do not store it on our servers, in our databases or in cloud storage. For graded cards, the text read from the label is also sent to an AI language service, without the image, to organize the card's details.

What we keep. We keep a scan record with your account, as described under "Information We Collect": the identification result and, for graded cards, the text read from the slab label. If the image included other content on your screen (such as chat messages or usernames from a live stream), that image is not retained by us or on your iPhone, but text read from a graded-card scan may include words that appeared on screen.

On your iPhone. The iOS App does not save screen images. Your scan history on your iPhone holds only the scan results — the card identified, its prices and the matched card's catalog picture, so you can review past results. Your scan history is deleted automatically after 30 days, and is cleared when you clear it in Settings, sign out, delete your account, or delete the app.

Card pictures. When a result shows a picture of the card, your iPhone downloads it directly from a card-image service, which, like any website, receives your device's IP address.

Page Content on Supported Platforms

In certain modes, the extension reads publicly visible information on supported listing or auction pages (such as item titles) to help identify the card you are viewing and fetch relevant comps. This information is read only while you are actively using the extension on a supported page, is used to provide the comp lookup, and is not used to track your browsing. The extension does not read page content on sites outside the supported platforms.

Data Sharing

We do not sell your personal information to third parties.

When you search for or scan a card, we send what is needed to the following categories of service providers, solely to return results to us:

  • Cloud AI and image-recognition services receive the scanned image, to identify the card and read its printed text.
  • AI language services receive text (not images), such as text read from a graded card's label, to organize card details.
  • Card-pricing data providers receive card details, a search query, or a graded card's grading company and certificate number (not images), to return sold prices and market values.

These providers process your data to provide their service to us. The services that receive your images are not permitted to use them to train their AI models. We do not share your email address, password, purchase history, or any other personal account information with them.

We use Stripe to process subscription payments and to help prevent free-trial abuse. When you subscribe, your payment information is provided directly to Stripe and is handled under Stripe's own privacy policy; we do not store your full payment card details on our servers. Stripe may use limited information (such as payment method and device signals) to detect and prevent fraudulent or abusive sign-ups.

The iOS App does not offer in-app purchases, and Apple does not receive your QuickComps billing information. If you subscribe, you do so on our website through Stripe. We receive your sign-in through our authentication provider, Clerk, in the iOS App just as on the website.

We use Google Analytics, a service provided by Google LLC, to understand how visitors find and use our website. Google receives usage data about your visit, as described under "Analytics" below. We do not send Google your email address, password, purchase history, or your card search queries.

We use the Meta Pixel, a tool provided by Meta Platforms, Inc., to measure our advertising and to show ads to people who have visited QuickComps. Meta receives information about your visit, as described under "Advertising and Retargeting" below. We do not send Meta your email address, password, purchase history, or your card search queries.

We use the X Pixel, a tool provided by X Corp., to measure our advertising and to show ads to people who have visited QuickComps. X receives information about your visit, as described under "Advertising and Retargeting" below. We do not send X your email address, password, purchase history, or your card search queries.

We may disclose your information if required by law, or where necessary to protect the rights, property, or safety of QuickComps, our users, or others.

Usage Limits and Abuse Prevention

To enforce your plan's scan limits and prevent misuse, we record daily counts of your scan attempts and successful identifications, associated with your account. We also log individual scan and search events — including card details, timing, whether a scan matched, an anonymous device identifier (extension only), your account ID, and a timestamp — to enforce limits, handle billing, and maintain and improve service quality. We use Stripe to help prevent free-trial abuse. We do not use your IP address to determine your precise location. QuickComps does not build advertising or behavioral profiles of you; our advertising partners, described under "Advertising and Retargeting" below, may build such profiles using the information their pixels collect.

IP addresses. QuickComps does not store IP addresses in its own systems. Our hosting provider (Vercel), authentication provider (Clerk), payment processor (Stripe), analytics provider (Google), and advertising providers (Meta and X) process IP addresses as a necessary part of delivering the website. Google Analytics processes IP addresses to derive an approximate geographic location and does not make full IP addresses available to us.

Data Storage and Security

Your account data and the data we retain (such as your email, hashed password, logged purchases, search queries, and comp results) are stored in our database hosted on Neon (a PostgreSQL cloud provider). Account authentication is handled by Clerk, and subscription billing is handled by Stripe. Card images are not stored on our servers, as described above. On the iOS App, your scan history (results only, no screen images) is stored on your iPhone in the app's private storage, and your sign-in token is stored in the iOS Keychain.

All data transmission between the extension or the iOS App, our servers, and our providers uses HTTPS encryption. We use industry-standard security practices to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Notifications and Live Activities (iOS App)

The iOS App can show your scan result in a Live Activity, in the Dynamic Island, and as a short on-device notification banner. These are created and updated on your iPhone. The iOS App does not use push notifications, does not register for a push token, and does not send any notification or Live Activity token to us or to Apple's push service. You can turn off notifications and Live Activities for QuickComps in iOS Settings.

Cookies

QuickComps uses cookies for three purposes:

Essential cookies. These keep you signed in and maintain your session. The site does not function without them.

Analytics cookies. We use Google Analytics, which sets first-party cookies to measure how the site is used and where visitors come from. See "Analytics" below for details, including how to opt out.

Advertising cookies. We use the Meta Pixel and the X Pixel, which set cookies used to measure our advertising and to show ads to people who have visited QuickComps. See "Advertising and Retargeting" below.

We do not sell your personal information for money. Our use of advertising cookies may constitute "sharing" or a "sale" of personal information as those terms are defined under certain state privacy laws, including in California. See "Advertising and Retargeting" below for how to opt out.

The iOS App does not use cookies, advertising pixels or tracking technologies. The cookies described here are set only by our website.

Analytics

We use Google Analytics 4, a web analytics service provided by Google LLC, to understand how visitors find and use QuickComps. It helps us answer questions such as how many people visit the site, which pages they view, and which sources — search engines, social media, or referral links — brought them here.

To do this, Google Analytics sets first-party cookies on your device (named _ga and _ga_ followed by an identifier) and collects information including your IP address, browser type and version, device type and operating system, approximate geographic location derived from your IP address, the pages you view and how long you spend on them, the date and time of your visit, and the website or campaign that referred you.

We do not send Google Analytics any information that identifies you personally, such as your name, email address, password, or account details. Google processes this information on our behalf. You can read how Google handles it in Google's Privacy Policy at policies.google.com/privacy and in Google's description of how it uses data from sites that use its services at policies.google.com/technologies/partner-sites.

How to opt out. You can prevent Google Analytics from collecting your activity by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout, by blocking or clearing cookies in your browser settings, or by using a browser or extension that blocks analytics scripts. Opting out will not affect your ability to use QuickComps.

Advertising and Retargeting

We use the Meta Pixel, a tool provided by Meta Platforms, Inc., on our website, including pages you view while signed in, such as your dashboard. The pixel sets cookies and collects information about your visit — including the pages you view, the time and date of your visit, your IP address, browser and device information, and certain actions you take on the site, such as requesting an install link or creating an account — and shares that information with Meta. We do not send Meta your name, email address or account ID, in plain or hashed form.

We use this information to measure whether our advertising is working and to show ads to people who have previously visited QuickComps, a practice known as retargeting. Meta may combine this information with data it already holds about you and may use it for its own purposes as described in Meta's Data Policy at facebook.com/privacy/policy.

We do not send Meta your password, payment details, or the contents of your card searches.

We also use the X Pixel, a tool provided by X Corp., on the same pages. Like the Meta Pixel, it sets cookies and collects information about your visit, including the pages you view and actions you take on the site, and shares that information with X. We use it to measure whether our advertising on X is working and to show ads to people who have previously visited QuickComps. X may combine this information with data it already holds about you.

How to opt out. You can control how Meta uses your information for advertising through your Meta Ad Preferences at facebook.com/adpreferences. You can control how X uses your information for advertising in your X privacy and safety settings at x.com/settings/ads_preferences. You can opt out of interest-based advertising from participating companies at optout.aboutads.info. You can also block or clear cookies in your browser settings, or use a browser extension that blocks advertising scripts. Opting out will not affect your ability to use QuickComps.

These pixels run only on our website. The iOS App and the Chrome extension do not contain advertising pixels and do not track you across other companies' apps or websites.

Data Retention

  • Screen images / screenshots: Not retained — not on our servers and not on your iPhone. Processed in real time and discarded.
  • iOS scan history (on your iPhone): Results only (the scan results — the card identified, its prices and the matched card's catalog picture). Deleted automatically after 30 days, and cleared when you clear it in Settings, sign out, delete your account, or delete the app.
  • Scan records and usage counts: Retained while your account is active and deleted when you delete your account.
  • Billing records: When you delete your account, we keep a billing record that does not include your name or email address (your payment processor customer and subscription references, plan, and subscription status and dates) for seven (7) years after account deletion, for tax, refund, chargeback and accounting purposes. Stripe keeps its own transaction records under its own policies.
  • Account data (email, hashed password): Retained as long as your account is active and for a reasonable period thereafter as needed for legal, audit, or operational purposes.
  • Search queries, comp results, and usage metadata: Retained for service quality and product improvement for as long as reasonably necessary.
  • Logged purchases / collection data: Retained as long as your account is active or until you delete it.

See "Deleting Your Account" below.

Deleting Your Account

In the iOS App: go to Settings > Account > Delete Account. You can also email privacy@quickcomps.io from the address on your account; we will respond within 30 days.

Your QuickComps account is the same on our website, the Chrome extension and the iOS App, so deleting it deletes it everywhere. When you delete your account:

  1. Any active subscription is canceled immediately, so you are not charged again. The unused portion of the current billing period is not refunded.
  2. We delete your account details, sign-in, scan and search history, usage records and logged card purchases.
  3. The iOS App erases the QuickComps data stored on your iPhone, including your scan history.

We keep a billing record without your name or email address, as described under "Data Retention," and our payment processor keeps its own records. Information already collected by our website analytics and advertising partners is governed by their policies (see "Analytics" and "Advertising and Retargeting"). Deleted data may remain in backups for a limited period until it is overwritten.

If deletion cannot be completed (for example, if your subscription cannot be canceled), nothing is deleted and the app tells you, so you can try again or contact us.

Uninstalling the extension or deleting the iOS App removes its data from that device but does not delete your account.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify affected users without undue delay and consistent with applicable legal requirements. The notice will describe the nature of the breach, the information involved, and the steps we are taking in response.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@quickcomps.io. We will respond to all requests within 30 days. You may also delete your account in the iOS App (see "Deleting Your Account"). Uninstalling the extension removes its locally stored data from your browser, and deleting the iOS App removes its data from your iPhone.

California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request correction or deletion of their personal information, the right to opt out of the sale or sharing of their personal information, and the right to non-discrimination for exercising these rights. We do not sell your personal information for money. We do use the Meta Pixel and the X Pixel for advertising measurement and retargeting, which involves disclosing information about your visit to Meta and X respectively; under California law this may constitute "sharing" for cross-context behavioral advertising, and may also fall within the CPRA's broad definition of a "sale." You can opt out using the methods described under "Advertising and Retargeting" above. The iOS App does not sell or share personal information for cross-context behavioral advertising. To exercise any of these rights, contact us at privacy@quickcomps.io.

EU/EEA and UK residents: If you are located in the European Economic Area or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the rights to access, rectification, erasure, restriction of processing, data portability, objection to processing, and to lodge a complaint with a supervisory authority. Our legal basis for processing your personal data is your consent (when you create an account) and our legitimate interest in providing, securing, and improving the Services. To exercise any of these rights, contact us at privacy@quickcomps.io.

International Data Transfers

QuickComps is operated from the United States, and our service providers (including Clerk, Neon, Vercel, Stripe, Google, Meta and X, as well as our cloud AI, image-recognition and card-pricing data providers) process data in the United States and, for some providers, in other countries, including the European Union. If you access the Services from outside the United States, you understand and consent that your information will be transferred to, stored, and processed in the United States, which may have data protection laws different from those in your country of residence.

Age Restriction

The Services are intended for users who are at least 18 years old. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a person under 18, we will take steps to delete it.

Beta Program

Certain features of QuickComps may be offered on a beta or early-access basis. For those features, functionality may change, be added, or be removed, and we may collect additional usage and diagnostic data to evaluate and improve them. Data practices may evolve as the product develops; we will update this Privacy Policy and the "Last updated" date to reflect any material changes.

Independence

QuickComps is an independent service and is not affiliated with, endorsed by, sponsored by, or otherwise partnered with Whatnot, eBay, or any other platform, marketplace, or trading card company, except for our relationship with Card Ladder, which is described in our Terms of Service. All trademarks and brand names belong to their respective owners. Pokémon and Pokémon character names are trademarks of Nintendo, Creatures Inc. and GAME FREAK inc.; QuickComps is not affiliated with or endorsed by them or The Pokémon Company. Apple and iPhone are trademarks of Apple Inc.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. Continued use of QuickComps after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

privacy@quickcomps.io